Why Choose Our Practice?
When it comes to picking a dental practice , we know that you have options. Personalized, gentle, comprehensive patient care is our number one priority.
Here are just a few things that make our practice unique:
Care and Commitment
From the front office to the exam room, our practice is made up of professionals who take your oral health very seriously. Using state-of-the-art equipment designed with safety and efficiency in mind, we are able to offer top-notch care. As you walk through our office, you will notice that everything is clean, comfortable and thoroughly sterilized. Your safety and comfort are our priority.
Honesty and Affordability
We know that the cost of care can be confusing. In addition to offering a number of in-office payment options to fit your budget, we also give you up-front cost information on your treatment ahead of time. We are in network with a variety of insurance plans, and we offer various forms of dental financing with credit available in time frames that fit your needs. We are happy to help you navigate your dental insurance and alternative payment options.
Easy Access to Care and Information
We know that your time is valuable to you, and that’s why we offer extended office hours on select days, appointment reminders, and a quick turnaround time on calls and appointment requests. We are happy to answer any questions or concerns in the office, over the phone or via email.
Comprehensive Dental care in One Location
Some dentists specialize in cleaning , some in restorations and others in esthetics. Wouldn’t it be nice if you didn’t have to travel from practice to practice to get the dental care you need? At Brea Family Dental Center, where you’ll find everything you need for a lifetime of healthy smiles under one roof! Our team of general dentists, endodontist, periodontist and oral surgeon provide a complete scope of care for every age and every dentistry need.
We respect and understand that many patients experience dental anxiety. At our office, we do everything we can to make sure that your experience is as enjoyable as possible. By communicating clearly what you can expect during your treatment, we are often able to alleviate dental fear. We encourage you to bring headphones and music to listen to during your treatment and ask us about sedation options.
Infection controls and universal precautions protect patients and staff alike. Everyone benefits from rigorous infection control — you, your dentist, and the dental team. The cornerstone in a good and safe dental practice is the element of trust. You should feel free to discuss this topic with Dr. Chen or any other member of his team. In our practice we follow procedures recommended by several federal agencies: the Occupational Safety & Health Administration (OSHA), the Environmental Protection Agency (EPA) and the Centers for Disease Control (CDC). These measures include:
Disinfectant hand soap
Gloves and face masks
Chemical disinfection of countertops and surfaces
Sterilization of all equipment before every use
We sterilize all reusable equipment, including dental hand pieces. We use an autoclave, a device that kills bacteria and viruses by steam, heat and pressure. The best defense against disease is information. The more you know, the better equipped you are to make wise decisions about your health care. The more you know about our daily procedures and policies, the more comfortable you will feel.
At our practice, you aren’t just a patient. We take an interest in you and your oral health needs. We think you’ll find a friend in your dentist during your visit!
Give us a call today! You’ll be happy you chose us for all of your dental needs!